SME organisation consulting: processes, RACI and accountability.
When everything depends on three people, shared spreadsheets and implicit approvals, growth eventually costs more than it delivers. TMG Conseil redesigns workflows and roles from the ground up.
At a glance
Organisation consulting clarifies who does what, who decides and who approves, without adding unnecessary methodology. TMG Conseil maps real processes, creates a RACI matrix teams can understand, introduces short management routines and removes duplication and low-value approvals. The goal is an organisation people understand and follow, not a theoretical organisation chart.
Key points
What we clarify.
An organisation engagement starts with real workflows, not an ideal organisation chart. We examine who requests what, who approves, where information is lost, which tools overlap and which decisions repeatedly return to the business leader because no framework exists.
- map of current processes and friction points;
- RACI matrix to remove ambiguity around accountability;
- simple management routines: weekly, monthly and decision meetings;
- live indicators connected to actions, not slides.
Warning signs
Organisation first, then tools when they add value.
We automate only what is understood.Organisational diagnostic
A focused format when the issue first needs objective evidence.
Business process automation
Reminders, approvals and notifications once the process is stable.
RACI template for SMEs
A method and RACI template to structure roles without jargon.
Do our processes need to be documented already?
No. The engagement starts from how the business actually works, even when it is implicit, then makes it clear and manageable.
Is a RACI matrix too cumbersome for an SME?
Not if it remains simple. We limit it to decisions and activities that genuinely cause problems, not the entire organisation chart.
Does the engagement impose a particular tool?
No. We clarify the organisation first. A tool or automation comes later, only if the need is confirmed.